Privacy Policy

This Privacy Policy describes how JOKO Make up UK (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) or interact with us in any other way. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: such as your name, email address, postal address, and phone number.
Account Information: if you create an account on our Website, we may collect your username, password, and other account-related information.
Payment Information: such as your credit card details or other payment information when you make a purchase on our Website.
Transaction Information: details about purchases you make on our Website, including product details, purchase amount, and payment method.
Communication Information: any communications, feedback, or inquiries you send to us, including emails, messages, or other correspondence.
Usage Information: information about how you use our Website, including your browsing activity, pages visited, and interactions with our content.
Device Information: information about the device you use to access our Website, such as device type, operating system, and browser type.

2. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfil orders you place on our Website.
To communicate with you about your orders, purchases, or inquiries.
To provide customer support and respond to your requests.
To send you marketing communications, promotions, or special offers that may be of interest to you.
To improve and optimise our Website, products, and services.
To analyse trends, monitor usage, and gather demographic information.
To comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

With service providers and vendors who assist us in operating our Website, processing payments, or fulfilling orders.
With marketing and advertising partners to send you promotional communications.
With law enforcement authorities, government agencies, or other third parties when required by law or to protect our legal rights.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to a third party as part of the transaction.

4. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request to correct or update any inaccurate or incomplete personal information.
Deletion: You may request to delete your personal information under certain circumstances.
Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, where our servers or service providers are located. By using our Website, you consent to the transfer of your information to such countries.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at office@jokomakeup.ro