FREE SHIPPING FOR ORDERS OVER £30. FOR ORDERS LESS THAN £30, A FEE OF £5 IS PAID.

DELIVERY

JOKO Make-Up UK dispatches orders through reliable courier services to ensure quick and secure delivery.

  • FREE SHIPPING for orders over £30.
  • For orders less than £30, a delivery fee of £5 applies.

Delivery typically takes 2–3 working days from the time the order is placed.

RETURNS

We accept returns for eligible products, provided they meet the following conditions:

  • The products must be unopened.
  • The products must not have been tested or used.
  • The products must have their labels and seals intact.
  • The products must have been purchased directly from www.jokomakeup.co.uk.
  • The products must be accompanied by proof of purchase (invoice).

Please note that these return conditions apply specifically to cosmetic products, as their shelf life begins once the packaging is opened.

To initiate a return, customers are required to notify us by completing the form below: